ALL RETURNS MUST BE SENT BACK WITHIN 5

WORKING DAYS (MALAYSIA) / 10 WORKING DAYS OF RECEIVING YOUR PURCHASE.

BossyB provides returns for only defective items, provides refund for only out of stock items

Items u order may out of stock , we provide 2 solutions  : refund / credit voucher will email to u

Items u order directly from website / Best Buy / SALE / Discounted items / Accessories / inner wears are non refundable & exchangeable

Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.

Items must be in its original condition (tag intact, unworn, unused ,unwashed and unaltered).Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable.

All return must include the INVOICE SLIP . You may reprint it under your Account if lost.

The Return department / out of stock department will get back to you once a return item is received by us and we will email your credit voucher / refund once the item is received. This normally takes 3-6 working days.

All returns which do not meet the above-mentioned criterias will be strictly declined and forfeited.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking code with you in case we shall need them for reference.

Any used/creditted reward points/discount codes for the returned order will be voided and not refundable/re-usable.

BossyB reserves the right to reject any request to mail these items alongside with a new order. All returns are final and further requests will be denied.